Terms of Service

Effective Date: March 13, 2026

Welcome to The Duct Stories Calgary. These Terms of Service ("Terms") govern your access to and use of the website located at https://duct-cleaning-calgary.link ("Website") and the services provided by The Duct Stories Calgary ("we," "us," or "our"). By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Acceptance of Terms

By accessing, browsing, or using the Website or services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy. If you are using the Website or services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Services

The Duct Stories Calgary provides professional duct cleaning and related services to residential and commercial customers in Calgary, Alberta, Canada. The Website offers information about our services, allows users to request quotes, schedule appointments, and contact us for further assistance.

3. User Accounts and Responsibilities

1. To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. You agree not to share your account credentials with any third party and to notify us immediately of any unauthorized use of your account.
4. You are responsible for complying with all applicable laws and regulations in connection with your use of the Website and services.

4. Intellectual Property Rights

All content, materials, trademarks, logos, graphics, text, images, and software on the Website are the property of The Duct Stories Calgary or its licensors and are protected by Canadian and international intellectual property laws. You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on the Website without our express written permission.

5. User-Generated Content

If you submit, upload, or post any content to the Website (including reviews, comments, or other materials), you grant The Duct Stories Calgary a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content throughout the world in any media. You represent and warrant that you own or have the necessary rights to submit such content and that it does not infringe or violate the rights of any third party.

6. Prohibited Activities

1. You agree not to use the Website or services for any unlawful purpose or in violation of any applicable laws or regulations.
2. You shall not:
   1. Impersonate any person or entity or misrepresent your affiliation with any person or entity;
   2. Transmit any viruses, malware, or other harmful code;
   3. Attempt to gain unauthorized access to any portion of the Website, accounts, or systems;
   4. Engage in any activity that interferes with or disrupts the Website or services;
   5. Use automated means to access the Website or collect information;
   6. Upload, post, or transmit any content that is defamatory, obscene, abusive, harassing, or otherwise objectionable;
   7. Violate the intellectual property rights or privacy rights of others.

7. Disclaimers and Limitations of Liability

1. The Website and services are provided on an "as is" and "as available" basis. The Duct Stories Calgary makes no representations or warranties of any kind, express or implied, regarding the Website, services, or content, including but not limited to the accuracy, reliability, completeness, or timeliness of the information provided.
2. To the fullest extent permitted by law, The Duct Stories Calgary disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
3. The Duct Stories Calgary shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the Website or services, even if advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or the Website shall not exceed the amount paid by you, if any, for accessing or using the Website or services.

8. Indemnification

You agree to indemnify, defend, and hold harmless The Duct Stories Calgary, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your use of the Website or services, your violation of these Terms, or your infringement of any rights of another.

9. Termination

The Duct Stories Calgary reserves the right to suspend or terminate your access to the Website or services at any time, with or without notice, for any reason, including but not limited to your violation of these Terms. Upon termination, your right to use the Website and services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, and indemnification.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms, the Website, or services shall be resolved exclusively in the courts located in Calgary, Alberta, Canada.

11. Changes to Terms

The Duct Stories Calgary reserves the right to modify, amend, or update these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or services after the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically for updates.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

If you have any questions or concerns regarding these Terms or the Website, please contact us at:

The Duct Stories Calgary
Calgary, AB, Canada
Email: info@duct-cleaning-calgary.link